Terms & Conditions

1. General Information
This website is operated by Tote Store. Throughout the site, the terms “we”, “us”, and “our” refer to Toti Store.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions.

2. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others.
You must not misuse the website or interfere with its security features.

3. Product Information
We strive to ensure that all product descriptions, images, and prices are accurate.
However, slight variations may occur due to photography lighting or screen display differences.
All prices are in Egyptian Pounds (EGP) and include applicable taxes unless stated otherwise.

4. Orders and Availability
All orders are subject to acceptance and product availability.
If a product becomes unavailable after placing an order, we will inform you promptly and issue a refund if payment has been made.

5. Payment
We offer secure payment options, including cash on delivery and online payment through trusted providers.
All payment information is handled securely and confidentially.

6. Shipping and Delivery
Orders are delivered through certified courier services across Egypt.
Delivery time within Cairo and Giza is 1–3 business days; for other governorates, 3–5 business days.
Shipping fees are displayed before checkout and may vary depending on location.

7. Returns and Exchanges
You may return or exchange unused items within 14 days of receipt, provided the original tags are still attached.
Used or damaged items will not be accepted.
Refunds will be issued via the original payment method after quality inspection.

8. Intellectual Property
All content on this website — including text, photos, graphics, and logos — is the property of Toti Store and protected by copyright law.
Reproduction or commercial use without permission is strictly prohibited.

9. Limitation of Liability
Toti Store is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

10. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting.